Hospitality
Guest experience, start to finish
Handle booking questions instantly, automate pre-arrival and in-stay messaging, and turn a good stay into a direct rebooking.
No credit card required
- 41%
- More direct bookings
- 4.8/5
- Guest satisfaction
- 26%
- Higher rebooking rate
The problems we hear most
Recurring themes from teams in this space before they moved to Relnivo.
Guests ask at every hour
Booking questions arrive across time zones and rarely wait until morning.
OTA commission erodes margin
Every indirect booking costs a meaningful share of the room rate.
The relationship ends at checkout
Without follow-up, a satisfied guest still books elsewhere next time.
How Relnivo helps
Built for hospitality
Handle booking questions instantly, automate pre-arrival and in-stay messaging, and turn a good stay into a direct rebooking.
- 24/7 booking support
- Stay journeys
- Direct booking growth
Capabilities
What you get out of the box
24/7 booking support
Availability, rates, and amenity questions answered in any language.
Stay journeys
Pre-arrival, in-stay, and post-stay messaging on the guest's channel.
Direct booking growth
Win back OTA guests with targeted, personalised direct offers.
Loved by customers
Real results. Real relationships.
See how Relnivo helps businesses grow every day.
“Relnivo has completely transformed the way we manage customer relationships. The unified inbox alone saved our team hours a week.”
Sara MohammadiMarketing Director, Digikala “The automation and AI features save us countless hours every week. Our response times dropped by more than half.”
Arash NejadCEO, Snapp! “We increased our sales by 30% within six months of switching to Relnivo, with a fraction of the manual work.”
Mina RahimiGrowth Lead, Modanisa
41%
Increase in revenue
32%
Cost reduction
98%
Would recommend