Customer support
Resolve faster, with fewer people
Deflect the repetitive questions with AI, route the rest intelligently, and give every agent the full history before they type a word.
No credit card required
- 78%
- Tickets deflected by AI
- < 30s
- Median first response
- 4.8/5
- Customer satisfaction
The problems we hear most
Recurring themes from teams in this space before they moved to Relnivo.
Volume grows faster than headcount
Every new customer adds tickets, but the support budget rarely scales at the same rate.
The same questions, endlessly
A large share of every queue is questions your help centre already answers.
Agents work blind
Without order history and past tickets in view, agents ask customers to repeat themselves.
How Relnivo helps
Built for customer support
Deflect the repetitive questions with AI, route the rest intelligently, and give every agent the full history before they type a word.
- AI first response
- Skill-based routing
- SLA management
Capabilities
What you get out of the box
AI first response
Agents answer instantly from your knowledge base and escalate when unsure.
Skill-based routing
Send each conversation to the right person by topic, language, and value.
SLA management
Per-channel targets with escalation before a breach, not after it.
Loved by customers
Real results. Real relationships.
See how Relnivo helps businesses grow every day.
“Relnivo has completely transformed the way we manage customer relationships. The unified inbox alone saved our team hours a week.”
Sara MohammadiMarketing Director, Digikala “The automation and AI features save us countless hours every week. Our response times dropped by more than half.”
Arash NejadCEO, Snapp! “We increased our sales by 30% within six months of switching to Relnivo, with a fraction of the manual work.”
Mina RahimiGrowth Lead, Modanisa
41%
Increase in revenue
32%
Cost reduction
98%
Would recommend