eCommerce
Turn shoppers into repeat customers
Recover abandoned carts, answer pre-purchase questions instantly, and make post-purchase support the reason people come back.
No credit card required
- 24%
- Carts recovered
- 3.1x
- Repeat purchase rate
- 18%
- Higher average order value
The problems we hear most
Recurring themes from teams in this space before they moved to Relnivo.
Carts abandoned in silence
Most shoppers leave without a word, and one generic reminder rarely works.
Questions go unanswered overnight
A sizing question at 11pm is a lost sale if nobody replies until morning.
One-time buyers never return
Acquisition costs climb while the existing base stays under-worked.
How Relnivo helps
Built for ecommerce
Recover abandoned carts, answer pre-purchase questions instantly, and make post-purchase support the reason people come back.
- Always-on pre-sales
- Cart recovery
- Order-aware support
Capabilities
What you get out of the box
Always-on pre-sales
Stock, sizing, and delivery answered from live catalogue data.
Cart recovery
Multi-channel sequences timed to browsing behaviour and cart value.
Order-aware support
Order history, tracking, and returns attached to every conversation.
Loved by customers
Real results. Real relationships.
See how Relnivo helps businesses grow every day.
“Relnivo has completely transformed the way we manage customer relationships. The unified inbox alone saved our team hours a week.”
Sara MohammadiMarketing Director, Digikala “The automation and AI features save us countless hours every week. Our response times dropped by more than half.”
Arash NejadCEO, Snapp! “We increased our sales by 30% within six months of switching to Relnivo, with a fraction of the manual work.”
Mina RahimiGrowth Lead, Modanisa
41%
Increase in revenue
32%
Cost reduction
98%
Would recommend